Effective date: July 20, 2025

This Privacy Policy explains how RIMO (“the App”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards your information when you use our application. By using the App, you agree to the terms described in this policy.

1. Who We Are

RIMO is developed and published by IE Vitali Makhnach, a legal entity registered in Poland. If you have any questions or concerns regarding this policy or your data, you can contact us at:

Email: support@getrimo.app

2. Personal Data We Collect

We may collect the following types of personal and usage data:

• Device information (e.g., model, OS version, language settings)

• App usage data (e.g., screens visited, button presses)

• IP address and general location (for debugging or analytics purposes)

• Crash reports and diagnostics

• Purchase and subscription activity

We do not collect any personally identifiable information (PII) unless explicitly provided by you via email or feedback.

3. Third-Party Services Used

We may use third-party services to enhance the functionality, performance, and monetization of our app. These services may collect anonymized data such as app usage patterns, device information, error logs, or purchase-related data to help us improve your experience.

The third-party services we currently use include (but may not be limited to):

• Amplitude (for product analytics and usage insights)

• Firebase Crashlytics (for crash reporting and diagnostics)

• Adapty (for managing in-app purchases, subscriptions, paywall A/B tests, and related analytics)

These services may collect data in accordance with their own privacy policies. We encourage you to review their documentation if you’d like to learn more about their data practices.

4. How We Use Your Information

We use the collected data to:

• Improve the functionality and performance of the app

• Diagnose bugs and crashes

• Optimize user experience and interface

• Track and manage subscriptions

• Conduct product research and testing

5. Data Sharing and Disclosure

We do not sell, rent, or trade your data. We may share non-personal or anonymized data with trusted third-party providers solely to help us improve our services.

6. Data Security

We take appropriate security measures to protect your information, including encryption, secure storage, and limited access. However, no system is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

The app is not intended for children under the age of 13. We do not knowingly collect data from children.

8. GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have the following rights:

• The right to access, correct, or delete your personal data

• The right to data portability

• The right to restrict or object to certain types of processing

• The right to withdraw consent at any time

• The right to lodge a complaint with your local data protection authority

To exercise these rights, contact us at support@getrimo.app.

9. CCPA Compliance (California Users)

If you are a California resident, you have the right to:

• Know what personal data we collect about you

• Request deletion of your personal data

• Opt out of any sale of your personal information (we do not sell data)

To make a request, contact us at support@getrimo.app.

10. Data Retention

We retain collected data for as long as necessary to provide you with the service or as required by applicable law. You can request data deletion at any time.

11. Local Network and Microphone Usage

Our app uses your device’s local Wi-Fi network to connect to compatible Smart TVs. We do not collect or transmit any content from your TV or network.

If you use voice search features (available on certain platforms like Android TV or Fire TV), we may request access to your microphone. Audio is processed locally unless otherwise stated.

12. In-App Purchases & Trials

All purchases are processed via Apple’s In-App Purchase system. Trial availability may vary and can be configured dynamically. If you cancel during a trial, access ends at the conclusion of the trial period. Subscription details can be managed via your Apple ID settings.

13. Changes to This Policy

We may update this Privacy Policy from time to time. If significant changes are made, we will notify users via the App or our website.

14. Contact

For any privacy-related inquiries or requests, please contact:

Email: support@getrimo.app